Client Due Diligence Statement

C residential are fully committed to fulfilling its obligations under the Money Laundering Regulation 2017, the Proceeds of Crime Act 2002, the Terrorism Act 2000 and any other relevant legislation.

Procedures and policies are in place to ensure that we are fully compliant with our legal requirements.

Sellers/ Beneficial Owners

We are required, by law, to check the full name, date of birth and address of all sellers.

C residential carries out client verifications checks prior to the commencement of full marketing of the property. We will make checks on an on-going basis as appropriate. In order to verify the information sellers provide we may make enquiries about you with a credit reference/fraud prevention agency. This will include information from the electoral role. The other agencies will record the details of the search but this will not leave a ‘foot print’ on any personal credit history. Other parties may share this information in order to prevent fraud.

We will ask sellers/beneficial owners to provide at least one original confirmation of their photographic identity (passport or driving licence) and a proof of residency.

Our own company Due Diligence Policy may also require you to provide us with Proof of Ownership or we may carry out a Land Registry Title Search.

Buyers

We are required, by law, to check the full name, date of birth and address of all buyers and beneficial owners at the point an offer is accepted.

We will ask buyers to provide at least one original confirmation of their photographic identity (passport or driving licence) and a proof of residency.

Our own company Due Diligence Policy means that we will need evidence of the source of wealth and funds used in the transactions in which we are involved at the point an offer is received. 

Money Laundering Audit

Any documents provided to us will be recorded and copies will be retained for audit purposes as part of our Money Laundering requirements for at least five years.

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MEET THE TEAM

Director - MNAEA AARLA

I set up C residential in 2002 and opened up the doors in January 2003. The company has gone through periods of growth and restructuring over the last 20 years. The last couple...

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Sales Negotiator

I am Rugeley through and through. I love the town and feel very proud to have worked at C residential since 2016. I love the variety of this job and meeting the many new people...

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Sales Support

I started at the company in 2021. I have lived in Rugeley all of my life. After having personal experience of using C res for many years when I have bought and sold, I...

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Sales Negotiator

I have lived in and around Rugeley all of my life. The best part of this job is knowing that we are helping people move forward with their future plans. I absolutely love...

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Valuer

I joined C residential in 2016 as a Negotiator. I absolutely love the company ethos and values. We have a great team of property professionals who all work as a team to create...

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Property Co-Ordinator AARLA

Hi I liked working at C residential that much that I have joined the team twice ! I now run the Lettings Department which launched in 2024. I am excited to welcome old and new...

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